The company representative was very friendly and professional. Unfortunately, we received a very old car, meaning it was full of scratches and technologically outdated — an Audi Q3 from 2019 without reverse sensors and without a rear camera. Additionally, some safety systems were non-functional, such as the lane-keeping assist, which was disabled. I’d like to remind you that it’s 2024, and I expect an international rental company like Avis to have modern vehicles, not ones that are 5 years old.

The pickup location moved, and no one answered the phone when I called! Fortunately, I asked locals and found the place.

Perfect

Excellent customer service. Keep up the great work.

The car I got had very poor torque and pick up, seemed a bit dirty, glass we not clean, wiper fluid was completely empty. But on highway and flat surfaces the car was ok.

Very easy to book. Liked the 5% rebook on price drop option. Good options. Good app.