インスブルックザールピッツバーグ−ハウル施テイトウィーン

Forced me to buy insurance, very bad experience.

The English accent was very strange and hard to understand.

1. Our flight was delayed, and we were informed that our original vehicle was no longer available. We were required to pay an extra 18 euros per day to upgrade the vehicle, which does not comply with the contract terms. 2. The staff did not guide us to the vehicle, making it impossible to inspect the vehicle's condition on-site or to receive instructions on how to use the vehicle.

The process was very fast. I just filled out a deposit form for 1000 Euros, checked the car's condition myself, and drove off if there were no issues. Returning the car was also very quick. I was waiting for a bus at the opposite side of the street when the deposit was refunded.

Not many people, pickup was quick.