メルボルン大洋路まで十二弟子、アポロ湾、二晩が住んでいた

The new receptionist was really inexperienced. It took her half an hour to process a case, constantly seeking help from other colleagues. She only handed over the keys without accompanying us to inspect the car. When I saw the car, I was heartbroken. Later, I'll share my Damage Check with everyone. Some people had reservations but no cars available. The receptionist said it wasn't their problem and if you want to complain or get angry, go ahead. There's nothing they can do. Oh my God, what an attitude!

The car I got was upgraded which was fantastic to accomodate my family, including three teenage sons. The counter guy Penny at atlas was a lovely guy. Very easy to deal with from start to finish.

Booking was simple.

The car had mechanical issues which cannot be identified by the visual inspection upon first receiving the keys - the left front wheel had a major vibration and rattling noise when driving between 30-40 km/h. The car was not clean - windows all round were greasy and dirty, boot lining was muddy. The counter staff had very average service - all necessary paperwork is done but it felt like they all rather not be working on both days of picking up and dropping off the keys.

car park on level 9. old cars, no toll scanner in car. NEVER again,

Like: Good comfortable car and reasonably priced to hire. Pick up and drop off locations were convenient and the process was easy. The shuttle to the airport was appreciated.
Dislike: Car wasn’t cleaned properly. We found random chips and mentos throughout the car.