The rental staff were very polite and had a good service attitude.

Sometimes the queue at the counter is very long, sometimes it's completely empty. It depends on the time; on average, the wait is 10 to 20 minutes. The service attitude is alright; some are very business-like, and some are more eager to help. Encountering a good employee is a matter of luck.

The reserved car model was unavailable, so they gave us a similar Hyundai i40 wagon, which was very new.

This is my third time renting from Europcar.

料金が予約時と差異がある