Hertz is a big company with excellent service. Pickup and return are almost instant.

I booked a Camry, but they gave me a RAV. The car model often changes. Both times I rented, I didn't get the model I reserved.

They insisted that I buy full insurance when picking up the car. I refused and they immediately changed their attitude, which was unpleasant. Later, locals informed me that due to the complex road conditions, even minor damage like a stone hitting the windshield would require compensation. Therefore, I will opt for full insurance next time.

It's right inside the airport, very convenient. I booked and paid online, and the counter processed the paperwork quickly. Set the address beforehand, otherwise it might be hard to find when returning the car. The car wasn't new, but it performed well; all functions were working fine. Any damage was clearly marked, so check the slip carefully. The deposit didn't come with a receipt. They said it would be refunded to the credit card after returning the car, but it hasn't been refunded yet. The deposit was 200 New Zealand dollars.

It's okay, but there were no smiles. Probably too tired.