シドニー・ブルーマウンテン−シドニー

Hertz is a big company and very reliable.

Picked up the car early in the morning, no queue. The service was mediocre, the staff's attitude was neither warm nor cold. Couldn't find the handbrake and asked for help; although the staff seemed somewhat unwilling, they did help eventually. Overall, Australian officials tend not to be friendly towards Chinese, but local people are generally quite enthusiastic.

The service was very convenient and efficient.

I was pressured into an upgrade, don't fall for it! They added extra charges when returning the car at the airport.

Everything was fine except for the language barrier. Simple enough, but the promised provisional hold turned into an actual charge, and I have no idea when it will be refunded!