Very satisfied, they provided an introduction during pickup.

Before renting the car, I saw many negative reviews and was very worried about being pushed to buy insurance or upgrade the car. However, when I went to pick up the car, an Australian lady helped me with the procedures. She was very patient and detailed, didn't try to sell any products, and even upgraded my car for free. Amazing!

The pickup and drop-off process is simple and fast, but you do need to prepare in advance and have some English communication skills.

There were a few people ahead of me when renting the car, waited a long time. When it was my turn, it also took a long time due to my lack of English proficiency.

Satisfied