will never use you again.

United States

Reviewed: Thu, Jan 24, 2019

About Routes: 6.3 /10

Jeep was full of Sand and seats had what looked like ice cream spilled on them. Jeep was not washed. Looked like it had not been serviced since it was dropped off by the person before us. I have never had such an experience with a rental. Waited at MCO for 45 minutes because we were watching for an EastyRentcars shuttle. After 3 calls, find out it says Routes on it. Then driver never said a word whole way back like he was ticked off?? Girl at counter said the place hired a third party online. Their name is Routes? Wondered why my advanced payment said international charge...Never again.

Routes

Orlando International Airport(MCO)

Orlando

United States

Special SUV | Jeep Wrangler or similar

1 days rental

Relevant Reviews on Routes Orlando Airport

M.Mc

United States

1 days rental

Intermediate | Toyota Corolla or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Thu, Aug 8, 2019

“Good price, not good service.”

About Routes: 8.7 /10

My wife and I waited 45 minutes to be called to the counter.Then another 15 minutes to get the car. The car was great, a 2019 Kia Forte with 7000 miles. Time is important to me so I would not rent from them again.

About QEEQ: 10.0 /10

I like easy rent a car. I will use them again. Thanks.

GRUBBS

United States

1 days rental

Intermediate | Toyota Corolla or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Wed, Jul 24, 2019

“Routes was understaffed and ill prepared to service customers.”

About Routes: 5.7 /10

From the time my plane landed until I was in a car, TWO hors had passed. There was over a 45 minute wait for the shuttle alone. This was a quick trip into and out of Orlando, which made a delay like this totally unacceptable. I also had to call my insurance company to prove that I didn't need their expensive insurance.

M.Harding

United States

1 days rental

Intermediate | Toyota Corolla or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Sat, Apr 27, 2019

About Routes: 6.7 /10

Pick up at airport took 45 minutes and another hour to get car was very frustrating way to start vacation

About QEEQ: 8.0 /10

Easy to use

S.Choudhry

United States

1 days rental

Medium SUV | Nissan Rogue or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Sat, Jan 26, 2019

About Routes: 4.0 /10

Terrible experience. Did not get the car I was promised. I waited 2 hours at the counter, 4 cars were returned but she will not give me. She demanded extra 28 dollars per day for the Nissan Rougue that was promised.