ユタ大学グレートソルト湖-空明食の町の境のパーカー町-法聖広場-

Easy pick-up, friendly service

1. I booked a Jeep Grand Cherokee, but they gave me a Chevrolet SUV instead. 2. I specified returning the car at Salt Lake City Airport, but later found that our hotel was only a 10-minute drive from the airport (in fact, it was in the city center), so I asked if we could return the car in the city center instead. The answer was no. After returning the car at the airport, there was no service to take us back to the hotel.

Overall service was satisfactory. However, the staff insisted on seeing a notarized document even though I told them my driver's license was in English. Thankfully, I had prepared one, or it could have been troublesome. The car was new, but the front cigarette lighter was broken, so I had to use the other one. This made the GPS power cord barely long enough, so I had to place it on the dashboard, where it kept falling off.

The service attitude and vehicle condition were good. The only downside was being charged for adding a second driver mid-rental; only noticed it on the invoice. However, after negotiating with QEEQ, the refund was processed quickly.

Rented a car from the Alamo store at Salt Lake City Airport. The front desk staff were very patient and served us well, clearly pointing out the pick-up location and usage precautions. They will ask if you need extra insurance, just say no, everything else went smoothly.