ドイツ、スイス、イタリア、ドイツ

Very satisfied

There was no problem with the queue time. The main issue during the service was the insurance. Before departure, I had purchased full insurance on the Zuzuche website, but when I arrived at the local rental counter, I was informed it wasn't full insurance and had to pay over a hundred euros more. As tourists driving in a foreign country, we definitely choose to buy insurance, so I don't understand what the difference is between Zuzuche's full insurance and the car rental company's full insurance.

The staff had a great attitude. The pickup and return processes were very convenient. The car was in excellent condition. However, finding the return location was extremely difficult since it was in an underground garage with a very small sign. It took almost an hour to find it.

The process was quick and straightforward, the car was new and easy to drive.

I changed the return location at the last minute, and they helped me find the cheapest option in their system.