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+56-226665927
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8485375312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8485375312
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A nasty gotcha

Reviewed: Wed, Jan 30, 2019
About Europcar: 6.0 /10
Your website said cars were insured for use in Switzerland but failed to mentained wntertyres are mandated. We needed to upgrade the car to get the tyres at a cost of €210. Very unhappy and the Europcar girl was hopeless at dealing with the issue denying any association with the problem as the booking was not made directly. She then failed to give us the map for the return of the car. In Geneva finding the French side is very tricky and it took us over an hour of curcling the airport to find the place. In the end we picked up the map from the Swiss side and managed to return the car. Overall in an industry of continual gotchas this one was well up there.
Mini | Renault Twingo 2 Doors or similar

Relevant Reviews on Europcar GENEVA AIRPORT FRANCE

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Sat, Feb 29, 2020
“Great value”
About Europcar: 8.7 /10
Great value
About QEEQ: 10.0 /10
Great

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Sat, Feb 29, 2020
“Great”
About Europcar: 8.7 /10
Great
About QEEQ: 10.0 /10
Great

A.Fegan

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Economy | Citroen C3 or similar
Reviewed: Tue, Aug 27, 2019
“All in all a pleasant experience. Would us you again.”
About Europcar: 8.7 /10
The Peugeot 308 we were given had been damaged quite badly on the front drivers side above the wheel arch. Ordinarily I would have expected a cosmetically excellent condition vehicle inside and out but the car drove fine so no real issue for us.
About QEEQ: 10.0 /10
All good here - quick and efficient

chris

View more >
Compact | Ford Focus or similar
Reviewed: Wed, Mar 20, 2019
“Easy process - but extermely dissapointing that extra costs where added on pick up...”
About Europcar: 7.3 /10
Disappointing that snow tyres were not already included on the car despite requesting this when first purchased. And also disappointed about the hard sell on this at the airport leaving us little choice but to pay extra money for something that should have already been included...
About QEEQ: 8.0 /10

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Compact | Ford Focus or similar
Reviewed: Wed, Feb 20, 2019
About Europcar: 6.0 /10
This booking was for a car with summer tires in winter in Switzerland where it is illegal to drive without winter tires. We had to pay an additional £120 for a car that was safe to drive in winter.

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