Very bad! They overcharged! Waited two and a half hours to pick up the car at Los Angeles airport!

Wait time was short and the car was better than expected.

Price was great with QEEQ

Waited for a long time in queue, as well as took a long time to wait and travel in shuttle bus to and from LAX

Au moment de récupérer la voiture, la dame était froide, mesquine, elle voulait absolument nous vendre des suppléments et nous a même menti sur le prix des péages pourqu’on paye un « unlimited poll », elle n’a pas aimé qu’on refuse une autre assurance, elle était désagréable et mal polie! J’aimerais que ceci soit remonté à son supérieur!

Like: helpfully customer service
Dislike: that the airplane was late and the counter closes at 12 midnight. this cause me to get a ride more than 30 miles away and get a ride back later on in the day