The ad was new model The car we had was for 2007 Very bad quality, old car. Poor suspension.

Let me talk about this car rental experience. Rented two cars on May 21st, and one of them had a flat tire shortly after. We replaced the tire ourselves, and the next day, they gave us a different car, but my credit card was charged 500 NZD. We had purchased full insurance but received no timely response upon our return. Additionally, when booking, it was clearly stated that the rental company would cover the transition fee for the vehicle, but they refused to provide this. The car we picked up was different as well. About the car itself, the battery died the next day, so we spent the whole morning without playing around, then got a replacement car with a broken door. Trust me, don't rent from this platform. We rented three cars, and two had issues. The reason the price is cheap is that they are very old cars that you could buy locally for 3000 NZD, yet they're renting them out for thousands. The service is unreliable, and the condition of the cars is concerning, not to mention your safety. You'll likely spend most of your time dealing with repairs and replacements. And then, dealing with the insurance afterwards is a continuous hassle.

I won't choose this car rental company again. The Chinese female staff had an indifferent attitude after we picked up the car, didn't help with any problems. When we got a fine and asked her for assistance, she told us to just pay it. I contested it myself and won, so there was no need to pay at all. Overall, they didn't help us with any issues abroad, always making excuses and refusing. Very unsatisfactory!

All encountered issues were addressed one by one.

We rented the car outside business hours, so we contacted a third party to pick it up.

Discount Car Rentals is great, only issue I had is that their pick-up/drop-off location does not populate on maps in my Iphone. It took me awhile before I could figure out how to get to the location. **Pick-up was no issue as you just meet them at the airport**