CAR RENTAL REVIEWS ON DISCOUNT CAR RENTALS AT CHRISTCHURCH AIRPORT, CHC

no the was as expected

all good

We rented the car outside business hours, so we contacted a third party to pick it up.

Customer experience was poor, for example: They required a driving test before picking up the car. Originally booked a 2016 TOYOTA RAV4 through the rental car company, but on pickup, they gave us a NISSAN X-Trail without any explanation and just told us to go to another rental company if we weren't satisfied.

The first car they offered me was old and smaller than I booked so even after much pleading they gave me a better car

Very good

Most of their cars are old and in bad shape, you must mentioned the model of the car in the ad.

Satisfied

Car was certainly used; many dents, scrathes, and star chip on the windscreen. Stereo speakers were lousy. There was a very loud rattle from the forward end of the vehichle. All noted at end of trip and they said they would report them to mechanic. Car ran fine and did the job comfortably.

The instructions for contacting for picking up are frustratingly unclear and unhelpful and could be updated to say, go to the end of the international terminal, out the door, and wait for a van with the logo xxxx. There was no phone to call for clarity. I then missed the first shuttle.

Picking up the car outside of working hours is more convenient.

they were fine

When arrive bit confness where, hard to ring while we deaf. Need something for deaf get easy to access.

Easy to booked on online. Everything smooth

Let me talk about this car rental experience. Rented two cars on May 21st, and one of them had a flat tire shortly after. We replaced the tire ourselves, and the next day, they gave us a different car, but my credit card was charged 500 NZD. We had purchased full insurance but received no timely response upon our return. Additionally, when booking, it was clearly stated that the rental company would cover the transition fee for the vehicle, but they refused to provide this. The car we picked up was different as well. About the car itself, the battery died the next day, so we spent the whole morning without playing around, then got a replacement car with a broken door. Trust me, don't rent from this platform. We rented three cars, and two had issues. The reason the price is cheap is that they are very old cars that you could buy locally for 3000 NZD, yet they're renting them out for thousands. The service is unreliable, and the condition of the cars is concerning, not to mention your safety. You'll likely spend most of your time dealing with repairs and replacements. And then, dealing with the insurance afterwards is a continuous hassle.

Let me share my experience renting a car this time. On May 21, we rented two cars, one of which had a flat tire shortly after. We changed the tire ourselves, and the next day we were given a replacement car. However, my credit card was charged 500 NZD. We bought full insurance but haven't received any resolution yet. Additionally, when booking, it was clearly stated that the car rental company would cover the transition fee, but they refused to provide it. The car we picked up was also different from what was promised. As for this car, the battery died the next day and we had to spend a whole morning before getting a replacement. Then, the door of the new car was broken. Believe me, you should avoid renting cars from this platform. Out of the three cars we rented, two had issues. The reason for the cheap price is that these are very old cars, which you can buy locally for 3000 NZD, and they rent these to you at a high price. The service is unreliable, and the car conditions are worrying. Not to mention your safety. You will most likely spend your time dealing with car repairs and replacements. And then you continuously deal with insurance hassles upon returning.

Car was old, very high mileage 162k Back bumper held on by black tap, big dent in the roof, front bumper coming away from bodywork lots of small dent and scratches, radio only worked on right hand speaker. Basically car should not be used for rental. $2,500 deposit left for any damages was more than what the car was worth

Satisfied

Good

Good discount option for hire car

All good

It was easy & helpful place to get the car.