Efficient service, booking can be held for free for 12 hours. If you can't pick up the car at the agreed time, you can collect it within 12 hours.

The staff at the rental company were very nice.

I paid on way charge for the car from Barcelona - Valencia on QEEQ. But Centauro charged me extra for on way when I got to pick the car up. Case is on dispute with QEEQ and I will be seeking refund from my credit card company when I return to UK. As soon as we left Barcelona car engine management light came on, l continued with driving and it went. Hour later l lost power to the car, then stopped at hard shoulder and after turning car off for few minutes it worked. Anyway Centauro replaced the car next day but l lost a whole day. When we got to Valencia the office told me they need additional car so they will be keeping this car. Felt like being ripped off by driving car all the way to Valencia from Barcelona for free for them and they charged me well over €150, what a CON Company.

Smooth process but customer service not too good as l am disputing over €65 for extra charge.

I would never use Centauro again. the price I paid was 10x the price I booked when I got done getting charged for "insurance" that I was not allowed to decline (even though my credit card insures my rental). I was charged numerous other fees and then had to argue when i returned the car over whether the tank was 75% or 70% full.

Counter staff helpful. Tried to sell extra insurance but did not persist when I said I already had collision damage waiver. Helped set up sat nav in English. Car was dirty and the back covered in big patches of dried on bird dirt.

Price drop was easy and saved me a little .