We waited over an hour to have a member of staff attend to us during pick up.
When I finally had someone they were nice but weren’t clear on anything at all really.
The car wasn’t anything like the car we were promised and it was due a service and oil change. That alone is disgraceful to allow someone to hire your car without it being up to standard.
When returning the car my wife asked for help and was completely ignored. We were only trying to drop off the car so that kind of response is just not on.
Poor all round.
I would not book with Goldcar again. They tried to sell extras on a hard way with telling lies. Take total care on what you sign. Don't trust on what they tell you at the counter! Check everything double. Check the car carefully, even the door lock by key!
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