The procedures were simple and the process was clear.

It is easy to find the location of Europcar. The staff was nice.

counter staff must improve. services too bad

N/A

スタッフの対応も良心的で、車も新しかった 車内も清潔で快適にドライブ出来て良かった

I arrived earlier than expected at Bangkok Airport, was made to wait over an hour before I could have the car. The car given had extensive damage all over, but its only a car afterall. The interior of the was clean but cigarette smell /smoke was heavy during my rental period. I don't smoke so to me it was pretty bad and even my clothes smelt as the cigarette odour is soaked into the seat lining....

All good.