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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4084307357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4084307357
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Hidden T&C - not able to pick-up the car without 2 credit cards

Reviewed: Tue, Feb 19, 2019
About Hertz: 9.0 /10
Hertz staff proved really helpful and provided me with the alternative car. Otherwise, the only feedback i have is that car had a number of scratches that were not included in the report.
Luxury SUV | Gle 4x4 Winter or similar

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“Italy-Switzerland”
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Dorothy Hansom

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“Milan-Maranello-Pisa-Rome-Bologna-Milan”
About Hertz: 2.0 /10
At pick-up, the amount given to me did not match the agreed order amount. The rental service resolved this. However, after returning home, I received several unexplained charges (fines) totaling nearly 2000 RMB. Hertz only sent an email, claiming there was a traffic violation caught by a traffic camera, with a deduction of 31 Euros. There were no violation photos, no evidence, and no official traffic tickets. The rental service explained that it was a 'violation management fee' charged by the car company, and the fine was separate, which feels unreasonable.

D.Mcevoy

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Standard SUV | Alfa Romeo Stelvio or similar
Reviewed: Sat, Nov 25, 2017
“The best to use”
About Hertz: 9.0 /10
Like: Friendly help full English speaking staff

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