The staff were very welcoming. They didn't push insurance on us but did suggest a rescue service, which we thought was useful and purchased.

I booked a 'Mid-size SUV - Edge,' but on the day of pickup, they only had a 'Tesla Model 3,' and the clerk even told me it was an 'upgrade.' Ridiculous. You can compare the prices of the two models yourself. Since there was no Tesla Model 3 listing on QEEQ, and the rental company promised to exchange the car in two or three days when one became available, I reluctantly accepted. Three days later, I went to exchange the car, and they gave me a 'Compact SUV - RAV4.' The company still refused to admit the downgrade. Both QEEQ and Dollar's official site list the RAV4 as a 'Compact SUV' and the Edge as a 'Mid-size SUV,' with the Compact SUV generally being much cheaper than the Mid-size SUV on any given date.

The car rental counter did not push additional paid services. There was a short wait to pick up the car (20 minutes). Following airport signs made returning the car straightforward and easy.

Short queue time, very friendly staff at the counter, no hard sell on insurance.

Car was more than adequate.

Excellent value for the rental.