After completing the car rental formalities at Narita Airport Terminal 2, we waited for almost half an hour before a vehicle was sent to take us to the nearby branch to collect the car. It turns out they wait for a group of renters to complete their paperwork before dispatching the shuttle. I recommend keeping this in mind when planning your schedule.

Very convenient

At the airport, go to the counter, present the booking confirmation, passport, driver's license, and IDP, and wait a moment for their shuttle bus. It will take about 15 minutes to reach their office. After a brief vehicle inspection, you are ready to go! Very simple and convenient!

Convenient pickup, clean, new, and nice car overall.

Excellent.