バルセロナとバレンシアカールのペ−アルメリアは竜-マラガカディス-セビヤ

The rental company colluded with thieves and did not warn renters in advance, leading to tires being slashed and everything stolen within just 30 minutes by gangsters who slashed the tires twice! When we returned to the store for help, they only shirked responsibility and said the rental platform should be accountable. Absolutely disheartening. Trash Hertz knew their cars have rental company logos, attracting thieves, yet did nothing to prevent it. They pushed all the responsibility away when incidents occurred. Don't choose Hertz.

Good communication

Very good

I had already paid in full, but the Hertz staff at the store canceled my car because I arrived late, and asked me to pay extra for a more expensive car. When I called QEEQ's Chinese customer service, they said they could not control Hertz and I needed to negotiate myself. I feel that QEEQ offers very low protection for customers, and Hertz is poorly managed with intentional price increases. After I insisted, they admitted I had paid in full and had to reserve the car for me. Even if I didn't pick up the car, it was still mine. Eventually, they provided a car of the same class, which proves they had a car but didn't want to give it to me initially. Their behavior was very malicious.

The car meet our expectations but the process to collect car may take up some time

Good service and keep it up