1. I booked a Jeep Grand Cherokee, but they gave me a Chevrolet SUV instead. 2. I specified returning the car at Salt Lake City Airport, but later found that our hotel was only a 10-minute drive from the airport (in fact, it was in the city center), so I asked if we could return the car in the city center instead. The answer was no. After returning the car at the airport, there was no service to take us back to the hotel.

The staff at the front desk were very friendly.

Pretty good. The service was enthusiastic, the car's condition was good. We rented a RAV but it was unavailable, so they upgraded us to a full-size Apache.

I was pleasantly surprised to be given a very large car, super cool.

Our car was brand new, service was great. Fantastic experience!

So easy to book, great rates. Love the service!