マドリード空港—トレド—リスボン—セビヤが竜-グラナダ駅

Added insurance without noticing initially, trusted the chubby female clerk too much. Originally rented an Audi but got a lower grade car.

Both renting and returning the car went smoothly. There was no push to buy insurance. We had a minor scratch when returning the car, but the staff didn't charge us for it, which was a relief.

I repeatedly emphasized needing an automatic transmission, but they still gave me a manual.

It was extremely slow. There were only two people ahead of us, but it took about an hour and a half from the start of the queue to getting our car keys.

Very dissatisfied. I booked a BMW 3 Series, but they insisted on giving me a Japanese car. If I didn't want it, there was no other option. In the end, I had to settle for a BMW 5 Series at over 200 euros a day. Initially, they said it would be an extra 60 euros a day, but at checkout, it became an additional 120 euros a day. They said the 60 euros was a booking fee. So why mention 60 euros at all? There was only one staff member, and a long queue behind me, all urging me to hurry. I had no choice but to accept it! I ended up spending nearly 150 euros more per day!