The rental shop is too far from the airport. After leaving the airport, I couldn't get in touch with the pickup staff by phone and had to ask QEEQ customer service for help. It took half an hour to finally get in touch. The car I got was a two-door Toyota, which was quite small and old, and it came with only half a tank of gas. They said they were too busy to fill it up. When returning the car, it was hard to control the refueling amount and I ended up adding too much fuel.

Staff was very helpful and pleasant to interact with, appreciate everything. I needed to call the general landline to get instruction for pick up and drop off and was helped very quickly. It's great that a text message was able to be sent regardless of the country my number/sim was linked to. Very happy with my experience!

People were lovely, the whole process was very easy!

We booked and got confirmed for a Toyota Camry, however when we picked up the car we got offered a Pulsar. So the front counter staff said he would get the manager to call me on the next day but I never receive any. He said he would expecting a Camry to be returned next day and would call but never happen but eventhough he should give me a refund credit for being offered a smaller car. In fact he tried to persuaded me to believe that Pulsar is similar to a Camry !! Until I said to him I used to live here and I bought a Pulsar in 1996 then he stoped. Anyway the whole experience was bad.

Service was fantastic! Didn’t catch the NZ lady’s name that dealt with us but she was awesome & very friendly. The vehicle itself was fantastic & cleanliness was spot on! No problems whatsoever and when we come back to the Gold Coast I’ll definitely hire again through atlas! I recommend 100% THANK YOU :)

Very easy process! Prompt & very straight forward.. great value too. Thank you :)