Cheap and alright

Car was severely damaged from previous rentals (cosmetic only) and was in a poor condition. Windscreen chips /cracks should have resulted in a new windscreen being fitted. Oil warning light was on and we were advised the firm didn't have the equipment to take it off. No clear policy on what constitutes damage or not (even when the car is quite damaged already). No deposit taken for car.

Make sure check the car in detail when you pick up the vehicle to avoid any unnecessary cost.

Good price, good service

While we pick up the car, I found the wind screen was chipped by a little stone, and took a picture for record. I said to the counter, and the lady told me it is safe to drive. Unfortunately, the wind screen started to crack from the chipped point during the trip. The problem made me feel unsafe while I am driving, however, I drove far away from the pick up city, so it is impossible to change another car. I suggest Hitch to fix the wind screen damage before renting out a car.

Amy who picked me up is an asset to your company.

My overall experience was good, but sadly I was told by staff to pay around 12 bucks for something like location fees. In the confirmation e-mail by easyrentcars.com I had been told before that no additional money was due at pick-up.