Cheap and good rental

Car was severely damaged from previous rentals (cosmetic only) and was in a poor condition. Windscreen chips /cracks should have resulted in a new windscreen being fitted. Oil warning light was on and we were advised the firm didn't have the equipment to take it off. No clear policy on what constitutes damage or not (even when the car is quite damaged already). No deposit taken for car.

I asked for an intermediate sized car, as I just moved to the country and had a lot of luggage with me. I asked for a larger car because of my luggage, and was promised a Toyota Corolla or similar. Hitch gave me a Mazda Demio, which BARELY fit my luggage. The keyless entry didn't work, and they were not very accommodating at pick up. I feel like I was downgraded on my rental, the car had no trunk space, and was SMALLER than I paid for. I feel like I paid much more than I should have for that car.

Car didn’t meet any expectations. It was very old, did not even have USB port, Interiors were worn off and dirty. Car was making noise all the time, steering wheel was hard to control (no power steering Despite being automatic). Car pickup was not great and it consumed lot of fuel. Overall a very very bad experience.

all good

My overall experience was good, but sadly I was told by staff to pay around 12 bucks for something like location fees. In the confirmation e-mail by easyrentcars.com I had been told before that no additional money was due at pick-up.