ラスベガス、死の谷の国立公園、优胜米底にサンフランシスコ

Returning the car and everything else was fine. The agent at the counter seemed very nice, but they added a lot of extras without being clear about it. My original order only included basic coverage and additional third-party insurance, nothing else. At the counter, the agent added options like no need to return with a full tank and roadside assistance. For example, with roadside assistance, they just said, 'You don't need to worry, if you have any issues, just call us,' without mentioning the extra cost of the insurance. I didn't notice at first and only discovered there was an extra $300 charge when I was about to pick up the car. I immediately went back and requested all the extras be canceled, insisting on just the prepaid items on my original order. Most front desk agents are like this, including at Hertz. Stay vigilant, or you’ll definitely get scammed.

I booked a car for 10:00 PM, but they closed at 10:00 PM without any notice or contact. I only got the car the next morning at the airport without any compensation. I clearly stated that I didn't want any insurance, but they still added basic insurance. Be sure to read carefully before signing!

A toda costa nos trato de vender adicionales, a pesar de decir siempre que NO nos encontramos con que finalmente nos habían agregado un servicio de asistencia en ruta que nunca solicitamos.

Todo de acuerdo a lo prometido.

Car did exceed my expectations. I would have preferred to "skip the counter" and go straight to the pick-up lot - which I usually do as a Thrifty Blue Chip Member

I was unable to take advantage of a $30 "discount coupon" mentioned in a subsequent email.

I had to spend the double, just because the sold me at the counter "you don't have any insurance, if there are any damages you have to pay full value of the car". that's a scam. Really unfriendly. Car was much smaller than the one provided with the reservation