Fortunately, there was no one on line ahead of me at the counter. that made the process very easy
United States
Reviewed: Thu, Jun 13, 2019
About Thrifty:10.0/10
Car did exceed my expectations. I would have preferred to "skip the counter" and go straight to
the pick-up lot - which I usually do as a Thrifty Blue Chip Member
About QEEQ:10.0/10
I was unable to take advantage of a $30 "discount coupon" mentioned in a subsequent email.
I booked a car for 10:00 PM, but they closed at 10:00 PM without any notice or contact. I only got the car the next morning at the airport without any compensation. I clearly stated that I didn't want any insurance, but they still added basic insurance. Be sure to read carefully before signing!
When picking up the car, the salesperson insisted I buy insurance. I told them I had already purchased it on Zuzuche, but they said it wasn't comprehensive enough and pressured me to buy more. I didn't, and the salesperson was unhappy. Additionally, no return map was provided, and the Las Vegas rental location is quite a distance from the airport, making the return inconvenient. I used Google to find a return location, but ended up going to the wrong place, which cost me 20 minutes. Aside from these issues, the experience was quite good—very convenient, with a high degree of freedom in choosing cars, and quick return procedures!
We noticed some extra charges (insurance) that i had not agreed to. Not sure if this is standard or not. Bumped up the price from original quote by about 30 percent. Otherwise a great car and good experience.
About QEEQ:10.0/10
Very easy. Good comms. Overall would recommend.
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Fortunately, there was no one on line ahead of me at the counter. that made the process very easy
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