We noticed some extra charges (insurance) that i had not agreed to. Not sure if this is standard or not. Bumped up the price from original quote by about 30 percent. Otherwise a great car and good experience.
After returning the car, we rented another one and wasted several hours at LA Thrifty fighting for our rights. I urge all Chinese people not to rent from this company. They unjustifiably refuse to accept Chinese driving licenses and their service attitude is terrible. Many Chinese people have been denied rentals, disrupting their travel plans. It seems highly likely to be racial discrimination. Let's support our country and fight back together!
The car we book above was not the car we actually got but that was down to ourselves as we extended our reservation earlier and there were no car available....staff was amazing and very helpful.
About QEEQ:10.0/10
Fantastic service...will definitely use this company again
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