This rental company enforces third-party liability insurance, so you still need to opt for it when renting. The listed prices on the website are misleading. If you're adding $18 a day at the location, you might as well book directly from Sixt, which doesn't generally force you to buy. The car is fine.

They pushed insurance on me even though I already bought it all. They also charged me for a full tank of gas and a $30 road fee.

Encountered an unhelpful staff at the counter.

The rented car model was unavailable, and I thought I was getting a free upgrade. However, it turned out to be a mandatory paid upgrade, costing an additional $100 per day. I tried to decline other options but fell into the mandatory upgrade trap. I didn't understand it well and signed my name, accepting it, but I still feel deceived.

I had to spend the double, just because the sold me at the counter "you don't have any insurance, if there are any damages you have to pay full value of the car". that's a scam. Really unfriendly. Car was much smaller than the one provided with the reservation