Charged extra for returning the car at a different location, but it was resolved.

The charges were significantly higher than the listed prices on the platform. The cross-border fee was 45 euros, after-hours pickup fee (e.g., after 9 PM) was 59.39 euros, and an additional driver cost 80 euros. None of these were clearly disclosed during the paperwork process at the counter. After returning the car, the final invoice was 200 euros more than the platform indicated!

Very satisfied! The staff were very friendly and provided detailed explanations.

There was a system issue when swiping the card, but they didn't admit it.

The black staff member had a terrible attitude.