The car was a fiat 500 not the car we booked. It was in poor condition but mechanically ok. The Guy Andreas who we have met before is very easy to talk to and was understanding of the condition of the car. The process of getting a car at the desk took 40 minutes despite us being the only people at the booking desk. It was late in the afternoon so not ideal.

Car was fin. Had a puncture and the car was towed away. I had to travel to Florence to get a new car customer service could have been better.

Good price in first place. Car upgraded and was a brand new high spec. vehicle. Very pleasant and helpful check in lady with no attempt to sell extras. First class in every way

Love price protection tracker and rest of the system very easy to navigate.

Not particular to Scicily but the pick up process should be quicker if all the conditions have been pre-agreed on line

The counter staff at the airport were delightful. Warm friendly and helpful and very efficient.