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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5570285310
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5570285310
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CAR RENTAL REVIEWS ON SICILY BY CAR AT PISA AIRPORT, PSA

Average rating on Sicily By Car at Pisa Airport: 8.4 /10

R.Chachia

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Economy | Fiat Panda or similar
Reviewed: Wed, Oct 9, 2019
“Excellent”
About Sicily By Car: 10.0 /10
Well done guys! Keep up the good work will definitely use again thanks
About QEEQ: 10.0 /10
Well done great service thanks great

David A-S

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Economy | Ford Fiesta or similar
Reviewed: Wed, Oct 9, 2019
“Generally very happy, but the car was a bit small”
About Sicily By Car: 8.7 /10
The staff were reasonably friendly at pick-up, probably helped by my being able to speak Italian. The car we received was smaller than anticipated, but it had enough room for us to travel from Pisa Airport to our destination about 2 hours away. The Lancia Ypsilon was very underpowered! Especially going up hills, which often required dropping down 2 or 3 gears to climb!!! On the return, the agent commented that they were unable to check the condition of the car, as it was dirty, and that I would have to take it to a car wash before returning it! The dirt was from 18 days driving around white roads and normal roads in Tuscany during which time we experienced a range of weather conditions from heat to thunderstorms and heavy showers of rain. No mention was made at pick-up about returning the car "washed". Nor have I ever experienced this requirement with any other car hire company at Pisa Airport, or any other airport in Italy, over the past 30 years!
About QEEQ: 10.0 /10

Steve

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Small SUV | Opel Crossland X or similar
Reviewed: Wed, Oct 9, 2019
“Would recommend”
About Sicily By Car: 8.0 /10
Pickup is not in terminal as noted on the voucher- it’s at the car park
About QEEQ: 10.0 /10
Great

Nydia Huntington

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Reviewed: Wed, Jul 22, 2020
About Sicily By Car: 10.0 /10
Great car rental experience
About QEEQ: 10.0 /10

K.Jayne

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Aug 14, 2019
“Car was good but the staff were not!”
About Sicily By Car: 5.7 /10
The man on the counter in the car park was extremely rude and was driving dangerously around the car park! He didnt talk to us, just handed a key and didnt even show us where the car was. He looked confrontational. The man in the counter where I got my keys in the airport was lovely though.
About QEEQ: 8.0 /10
All good. Don't rate Sicily By Car at all!

Steve Mullins

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Small SUV | Opel Mokka X or similar
Reviewed: Tue, Jul 23, 2019
“Easy booking process & vfm car, offset by strange excess insurance arrangements & stressy car return”
About Sicily By Car: 7.3 /10
1. The vehicle return process was made exceptionally painful and time consuming in that (a) Pisa airport signage is very poor in terms of guiding you to the car rental return location; and (b) the SicilybyCar return process out in 30C + heat was manned by only one very willing but very very overwhelmed staff member. Tempers were seriously frayed and I’m not sure how the staff member in question was able to remain calm under intense verbal pressure. 2. Found out at check in that the excess elimination insurance that I bought worked in an unusual way in That I would have to pay Sicily by Car up to €1600 and then reclaim that somehow or other from Easyrentcar or the insurer direct. This should be brought out in BOLD type in your terms and conditions as it is most unusual in my frequent experience of renting vehicles
About QEEQ: 10.0 /10

Tristan

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Compact | Volkswagen Golf or similar
Reviewed: Thu, Jul 25, 2019
“Great and quick experience”
About Sicily By Car: 10.0 /10
Great team on teh desk. Gave me a new car and upgraded me. Really great service.
About QEEQ: 8.0 /10
All good apart from th annoyance of having to print out a voucher that I didn't need anyway. It would be better if you could confirm that the voucher was not needed or can be stored on the app/phone.

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Mini | Fiat Panda or similar
Reviewed: Thu, Aug 22, 2024
“Sadly. Not great.”
About Sicily By Car: 6.0 /10
The car was a fiat 500 not the car we booked. It was in poor condition but mechanically ok. The Guy Andreas who we have met before is very easy to talk to and was understanding of the condition of the car. The process of getting a car at the desk took 40 minutes despite us being the only people at the booking desk. It was late in the afternoon so not ideal.

M.Mulholland

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Economy | Fiat Panda or similar
Reviewed: Sun, Jul 26, 2020
“Another hassle free and pleasant experience from start to finish”
About Sicily By Car: 10.0 /10
Good price in first place. Car upgraded and was a brand new high spec. vehicle. Very pleasant and helpful check in lady with no attempt to sell extras. First class in every way
About QEEQ: 10.0 /10
Love price protection tracker and rest of the system very easy to navigate.

RONNIE

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Economy | Fiat Panda or similar
Reviewed: Sun, Aug 25, 2019
“EASYRENT CARS MADE IT EASY!”
About Sicily By Car: 9.3 /10
I booked a small car and was given a medium sized one but was not charged extra.Would have preferred small car.
About QEEQ: 10.0 /10
Very good and got a price drop too

W.Poole

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Mini Convertible | Fiat 500 Convertible or similar
Reviewed: Sun, Aug 25, 2019
“We waited for 2 and 3/4 hours at Pisa airport last Friday- (that was twice the time of our flight! )”
About Sicily By Car: 7.3 /10
I think the above says it all. Almost 3 hour wait and no apology from anyone , terrible organisation and then got charged 40 quid extra for a quarter tank of petrol for a car that costs 50 pounds to fill up.

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Economy | Fiat Panda or similar
Reviewed: Sat, Aug 3, 2019
“Usually very good but car his time very underpowered for Italy mountains! I booked economy not mini!”
About Sicily By Car: 9.3 /10
No under underpowered car. Model poor
About QEEQ: 10.0 /10
Easy enough to use but the on airport off airport collection not always obvious

A.McCarthy

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Intermediate | Ford Focus C-max or similar
Reviewed: Sat, Aug 24, 2019
“Very easy smooth process”
About Sicily By Car: 9.3 /10
The counter staff at the airport were delightful. Warm friendly and helpful and very efficient.
About QEEQ: 10.0 /10

J.Nunn

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Economy | Fiat Panda or similar
Reviewed: Mon, Sep 9, 2019
About Sicily By Car: 9.3 /10
Not particular to Scicily but the pick up process should be quicker if all the conditions have been pre-agreed on line
About QEEQ: 10.0 /10

N.Redmayne

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Economy | Fiat Panda or similar
Reviewed: Mon, Aug 5, 2019
“Succinct.”
About Sicily By Car: 9.3 /10
Car new. Economical. Air-con worked well.
About QEEQ: 10.0 /10
Booking straightforward.

R.Hutton

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Economy | Fiat Panda or similar
Reviewed: Mon, Aug 22, 2022
About Sicily By Car: 8.0 /10
Car was fin. Had a puncture and the car was towed away. I had to travel to Florence to get a new car customer service could have been better.
About QEEQ: 8.0 /10

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Convertible | Fiat 500 Cabrio or similar
Reviewed: Mon, Aug 19, 2019
“Typically rubbish car rental experience.”
About Sicily By Car: 5.3 /10
A typical car rental experience...too many people disorganized counter. Seems like the business is stuck in the 1960's...and not in a good way. We paid extra for an automatic convertible car...they gave us a manual one at first and then didn't have a convertible that was automatic...so a waste of money. Car return was poorly coordinated as well...had us standing in the rain and no place to park the car. Ultimately this is what you get for finding the cheapest options. Also the industry needs a proper overhaul.
About QEEQ: 8.0 /10
Easy, as the name suggests

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Economy | Fiat Panda or similar
Reviewed: Mon, Aug 12, 2019
About Sicily By Car: 9.7 /10
There is only one staff to serve all the customers
About QEEQ: 10.0 /10

Mark

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Compact Convertible | Opel Cascada Cabrio 1.6 Automatic Or Similar or similar
Reviewed: Fri, Jul 19, 2019
“Good value, simple and straight forward.”
About Sicily By Car: 9.7 /10
Locating the Sicily By Car desk was easy. The member of staff dealt with us quickly and efficiently. There was no hard sell of insurances although the various excesses and what was and wasn't covered were clearly explained. The car it's self was quite new, but with over 50k km on the clock, had its fair share of small dings and scrapes which were accurately recorded. The car it's-self could have been slightly cleaner, but could in no way be described as dirty. The return process was simple and straightforward. We added no damage to the car and there was no dispute about this. Overall, I'd have no hesitation in using Sicily By Car again or recommending their service.
About QEEQ: 9.0 /10

H.Daans

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Convertible | Fiat 500 Cabrio or similar
Reviewed: Fri, Aug 30, 2019
About Sicily By Car: 8.0 /10
We often use Sicily By Car while we fligh every 3 à 4 weeks to Pisa or Florence.
About QEEQ: 8.0 /10

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