Generally very happy, but the car was a bit small

David A-S

Italy

Reviewed: Wed, Oct 9, 2019

About Sicily By Car: 8.7 /10

The staff were reasonably friendly at pick-up, probably helped by my being able to speak Italian. The car we received was smaller than anticipated, but it had enough room for us to travel from Pisa Airport to our destination about 2 hours away. The Lancia Ypsilon was very underpowered! Especially going up hills, which often required dropping down 2 or 3 gears to climb!!! On the return, the agent commented that they were unable to check the condition of the car, as it was dirty, and that I would have to take it to a car wash before returning it! The dirt was from 18 days driving around white roads and normal roads in Tuscany during which time we experienced a range of weather conditions from heat to thunderstorms and heavy showers of rain. No mention was made at pick-up about returning the car "washed". Nor have I ever experienced this requirement with any other car hire company at Pisa Airport, or any other airport in Italy, over the past 30 years!

About QEEQ: 10.0 /10

Economy | Ford Fiesta or similar

1 days rental

Relevant Reviews on Sicily By Car PISA

RONNIE

Italy

1 days rental

Economy | Fiat Panda or similar

Reviewed: Sun, Aug 25, 2019

“EASYRENT CARS MADE IT EASY!”

About Sicily By Car: 9.3 /10

I booked a small car and was given a medium sized one but was not charged extra.Would have preferred small car.

About QEEQ: 10.0 /10

Very good and got a price drop too

Italy

1 days rental

Economy | Fiat Panda or similar

Reviewed: Sat, Aug 3, 2019

“Usually very good but car his time very underpowered for Italy mountains! I booked economy not mini!”

About Sicily By Car: 9.3 /10

No under underpowered car. Model poor

About QEEQ: 10.0 /10

Easy enough to use but the on airport off airport collection not always obvious

Mark

Italy

1 days rental

Compact Convertible | Opel Cascada Cabrio 1.6 Automatic Or Similar or similar

Reviewed: Fri, Jul 19, 2019

“Good value, simple and straight forward.”

About Sicily By Car: 9.7 /10

Locating the Sicily By Car desk was easy. The member of staff dealt with us quickly and efficiently. There was no hard sell of insurances although the various excesses and what was and wasn't covered were clearly explained. The car it's self was quite new, but with over 50k km on the clock, had its fair share of small dings and scrapes which were accurately recorded. The car it's-self could have been slightly cleaner, but could in no way be described as dirty. The return process was simple and straightforward. We added no damage to the car and there was no dispute about this. Overall, I'd have no hesitation in using Sicily By Car again or recommending their service.

About QEEQ: 9.0 /10

M.Archbold

Italy

1 days rental

Small SUV | Opel Crossland X or similar

Reviewed: Wed, Jun 26, 2019

“Shocking service, wrong car, AVOID AVOID AVOID”

About Sicily By Car: 5.3 /10

The car I ordered was an automatic SUV..... the car I was given was an automatic Fiat 500!!!!! Sicily by car didn't even own any automatic SUV cars!!!!!!! Service was appalling, waited 2.5 hours to collect the car in a massive queue as their process was highly inefficient, other car rental companies were serving people within 5 mins. It was obscene. I'm currently in contact with them to get a refund as I didn't get the car I paid for and they told me to "contact my intermediary" shocking service. I would give them 0 for customer service if I could.

Italy

1 days rental

Economy | Fiat Panda or similar

Reviewed: Wed, Jun 26, 2019

About Sicily By Car: 8.0 /10

An hour and a half wait was not what we needed sadly.

About QEEQ: 7.0 /10