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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5906868326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5906868326
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Sicily By Car, Pisa Car Rental

Sicily By Car 3000+ ratings, 23 reviews

Pisa, Tuscany, Italy

8.2 / 10 Very good

Sicily By Car - Pisa Information, Car Rental Instructions & Policies

Address

APT Galileo Galilei - Desk in Terminal

Telephone

050503654 / 3476610438

Pick-up Instructions

Please proceed to the desk in Terminal.

Drop-off Instructions

Please confirm your return location with Sicily by Car customer representatives when you pick up your car.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -22:59
09:00 -20:59
08:00 -22:59
09:00 -20:59
08:00 -22:59
08:00 -22:59
08:00 -22:59
09:00 -20:59
08:00 -22:59
09:00 -20:59
08:00 -22:59
09:00 -20:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 80 years old

Young Driver Fee applies at 19 - 25 years old with charge of EUR 12 - 21.2 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 3 year(s).

The following models require 1 year's of license holding time: Volkswagen Id 3-electric, Mazda Cx30, Alfa Giulietta, Cupra Leon Estate, Toyota Yaris, Toyota Aygo, Fiat 500 Cabrio, Mercedes E-class

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

EU Driving Licence

Full driver's license issued in Italy

If you are renting a Citroen DS7 CROSSBACK or similar, Nuova C5 X Hybrid or similar, Jeep Compass or similar, AUDI Q5 or similar, or Q5 S-Tronic or similar, please ensure that both your driving license and ID document are issued by the same country.

For local renters, you need to bring:

Full driver's license issued in Italy

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Portugal, Spain, Andorra, Vatican City State, The Republic of San Marino, Monaco, France, United Kingdom, Ireland, Belgium, Netherlands, Luxembourg, Liechtenstein, Switzerland, Austria, Denmark, Norway, Sweden, Slovenia, Croatia

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Germany
All vehicles entering these areas must display an environmental sticker indicating the vehicle's carbon emission level.Drivers of vehicles that fail to display an environmental label sticker will be fined 40-80 euros. We suggest to check with the counter when you pick up the car if you need to prepare the sticker for yourself.

Must-not:

Taking rental cars to following countries is not allowed:
Montenegro, North Macedonia, Poland, Kosovo, Bosnia and Herzegovina, Czech Republic, Greece, Hungary, Latvia, Lithuania, Romania, Moldova, Serbia, Slovakia, Albania, Bulgaria, Estonia

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 900 for Chevrolet Beat,Toyota Yaris,Toyota Aygo,Fiat 500 Cabrio,

EUR 1200 for Volkswagen Id 3-electric,Mazda Cx30,Alfa Giulietta,Cupra Leon Estate,Mini Countryman,Jeep Renegade 1.3 4wd Wt Automatic Or Similar,Jeep Renegade 1.6 Wt Or Similar,Mercedes E-class,

EUR 3500 for Q8 4x4 Winter-diesel--4wd,Mercedes Glc,Audi Q5 S-tronic 4wd 2.0 Automatic Or Similar,Mercedes Benz Gle-diesel--4wd,

EUR 1200-2200 for ,

EUR 1200 for Jeep Renegade 1.6 Wt Or Similar,

EUR 1200 for Chevrolet Beat,

EUR 900 for Volkswagen Id 3-electric,

EUR 2200 for Renault Trafic-diesel,Ford Tourneo Custom,

Theft Insurance Excess differs by car model:

EUR 4000 for Q8 4x4 Winter-diesel--4wd,Mercedes Glc,Audi Q5 S-tronic 4wd 2.0 Automatic Or Similar,Mercedes Benz Gle-diesel--4wd,

EUR 1600 for Volkswagen Id 3-electric,Mazda Cx30,Alfa Giulietta,Cupra Leon Estate,Mini Countryman,Jeep Renegade 1.3 4wd Wt Automatic Or Similar,Jeep Renegade 1.6 Wt Or Similar,Mercedes E-class,

EUR 1400 for Chevrolet Beat,Toyota Yaris,Toyota Aygo,Fiat 500 Cabrio,

EUR 1200-2200 for ,

EUR 1600 for Jeep Renegade 1.6 Wt Or Similar,

EUR 1600 for Chevrolet Beat,

EUR 1400 for Volkswagen Id 3-electric,

EUR 2500 for Renault Trafic-diesel,Ford Tourneo Custom,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Pisa Airport

Railway Stations

1.3 mi from Pisa Centrale Train Station

Other Landmarks

1.5 mi from Mezzogiorno

1.7 mi from Arsenale

FIND ME A CHEAP RENTAL
Map view of Sicily By Car Store Location
coordinates: 43.688991 10.397831

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.2 / 10 Very good

  • Vehicle condition: 8.8
  • Vehicle cleanliness: 8.4
  • Spaciousness: 7.2
  • Counter staff: 6.7
  • Pick-up location: 7.3
  • Drop-off location: 7.4
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • T.Gok

    Pisa

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    I think you should state clearer that the pick up desk is in a rent car terminal not in the actual airport terminal. It was confusing when we arrived. However the car was excellent.
    Read More >
  • Yohann

    Pisa

    6.3 /10 Average

    Reviewed: Friday, November 22, 2024

    Un accueil déplorable. Un manque de respect que je n'ai jamais vu ailleurs (je loue des véhicules 2X/an depuis 15 ans). A la réception comme au retour on se fiche de vous et on vous traite comme un chien ! et je suis gentil... Je pourrais écrire une page entière sur mes déboires avec les employés de cette compagnie. L'employé au guichet ne vous écoute pas et après "3h30" d'explications (avec un enfant en bas âge), l'employé devant l'évidence doit admettre qu'il s'est trompé mais il ne s'excuse pas et à même l'air agacé ! Entre temps, il a même été prendre sa pause (30 minutes) et vous laisse poireauté sans vous prévenir... Et pour le retour du véhicule (avec une légère griffe), on vous demande le paiement d'une somme sans aucun justificatif alors qu'une caution a été bloquée. Je demande des explications, la personne me dit : "non" et me tourne le dos. Incroyable du jamais vu... Lamentable tout simplement ! Fuyez malheureux...
    Read More >
  • Anonymous

    Pisa

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    An hour and a half wait was not what we needed sadly.
    Read More >
  • M.Archbold

    Pisa

    5.3 /10 Average

    Reviewed: Friday, November 22, 2024

    The car I ordered was an automatic SUV..... the car I was given was an automatic Fiat 500!!!!! Sicily by car didn't even own any automatic SUV cars!!!!!!! Service was appalling, waited 2.5 hours to collect the car in a massive queue as their process was highly inefficient, other car rental companies were serving people within 5 mins. It was obscene. I'm currently in contact with them to get a refund as I didn't get the car I paid for and they told me to "contact my intermediary" shocking service. I would give them 0 for customer service if I could.
    Read More >
  • Anonymous

    Pisa

    5.7 /10 Average

    Reviewed: Friday, November 22, 2024

    accueil expédié, l'hotesse voulait me vendre une assu que j'avait déjà, elle s'énervait; pas de constat de l'auto à la récup, alors que le capot était rayé
    Read More >
  • C.Chappel

    Pisa

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    Shocking service. Had to wait an hour and a half on pick up which was pretty much the same amount of time to fly there. Staff were rude and not very helpful. Would never use again
    Read More >
  • Mark

    Pisa

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Locating the Sicily By Car desk was easy. The member of staff dealt with us quickly and efficiently. There was no hard sell of insurances although the various excesses and what was and wasn't covered were clearly explained. The car it's self was quite new, but with over 50k km on the clock, had its fair share of small dings and scrapes which were accurately recorded. The car it's-self could have been slightly cleaner, but could in no way be described as dirty. The return process was simple and straightforward. We added no damage to the car and there was no dispute about this. Overall, I'd have no hesitation in using Sicily By Car again or recommending their service.
    Read More >
  • Steve Mullins

    Pisa

    7.3 /10 Good

    Reviewed: Friday, November 22, 2024

    1. The vehicle return process was made exceptionally painful and time consuming in that (a) Pisa airport signage is very poor in terms of guiding you to the car rental return location; and (b) the SicilybyCar return process out in 30C + heat was manned by only one very willing but very very overwhelmed staff member. Tempers were seriously frayed and I’m not sure how the staff member in question was able to remain calm under intense verbal pressure. 2. Found out at check in that the excess elimination insurance that I bought worked in an unusual way in That I would have to pay Sicily by Car up to €1600 and then reclaim that somehow or other from Easyrentcar or the insurer direct. This should be brought out in BOLD type in your terms and conditions as it is most unusual in my frequent experience of renting vehicles
    Read More >
  • Anonymous

    Pisa

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    No under underpowered car. Model poor
    Read More >
  • N.Redmayne

    Pisa

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Car new. Economical. Air-con worked well.
    Read More >
  • Anonymous

    Pisa

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    There is only one staff to serve all the customers
    Read More >
  • Anonymous

    Pisa

    5.3 /10 Average

    Reviewed: Friday, November 22, 2024

    A typical car rental experience...too many people disorganized counter. Seems like the business is stuck in the 1960's...and not in a good way. We paid extra for an automatic convertible car...they gave us a manual one at first and then didn't have a convertible that was automatic...so a waste of money. Car return was poorly coordinated as well...had us standing in the rain and no place to park the car. Ultimately this is what you get for finding the cheapest options. Also the industry needs a proper overhaul.
    Read More >
  • A.McCarthy

    Pisa

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The counter staff at the airport were delightful. Warm friendly and helpful and very efficient.
    Read More >
  • RONNIE

    Pisa

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    I booked a small car and was given a medium sized one but was not charged extra.Would have preferred small car.
    Read More >
  • H.Daans

    Pisa

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    We often use Sicily By Car while we fligh every 3 à 4 weeks to Pisa or Florence.
    Read More >
  • J.Nunn

    Pisa

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Not particular to Scicily but the pick up process should be quicker if all the conditions have been pre-agreed on line
    Read More >
  • R.Chachia

    Pisa

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Well done guys! Keep up the good work will definitely use again thanks
    Read More >
  • David A-S

    Pisa

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    The staff were reasonably friendly at pick-up, probably helped by my being able to speak Italian. The car we received was smaller than anticipated, but it had enough room for us to travel from Pisa Airport to our destination about 2 hours away. The Lancia Ypsilon was very underpowered! Especially going up hills, which often required dropping down 2 or 3 gears to climb!!! On the return, the agent commented that they were unable to check the condition of the car, as it was dirty, and that I would have to take it to a car wash before returning it! The dirt was from 18 days driving around white roads and normal roads in Tuscany during which time we experienced a range of weather conditions from heat to thunderstorms and heavy showers of rain. No mention was made at pick-up about returning the car "washed". Nor have I ever experienced this requirement with any other car hire company at Pisa Airport, or any other airport in Italy, over the past 30 years!
    Read More >
  • Steve

    Pisa

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Pickup is not in terminal as noted on the voucher- it’s at the car park
    Read More >
  • M.Mulholland

    Pisa

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good price in first place. Car upgraded and was a brand new high spec. vehicle. Very pleasant and helpful check in lady with no attempt to sell extras. First class in every way
    Read More >
  • R.Hutton

    Pisa

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    Car was fin. Had a puncture and the car was towed away. I had to travel to Florence to get a new car customer service could have been better.
    Read More >
  • Simona Guy

    Pisa

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Returned the car in a different city. The staff's English was poor at pickup and the process was slow, but the staff at drop-off was efficient.
    Read More >
  • Anonymous

    Pisa

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    The car was a fiat 500 not the car we booked. It was in poor condition but mechanically ok. The Guy Andreas who we have met before is very easy to talk to and was understanding of the condition of the car. The process of getting a car at the desk took 40 minutes despite us being the only people at the booking desk. It was late in the afternoon so not ideal.
    Read More >
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