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Live chat Email us Service Code: 2907505312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2907505312
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Sicily by car : Comment dire ! Hallucinant...

Reviewed: Sat, Jun 22, 2019
About Sicily By Car: 6.3 /10
Un accueil déplorable. Un manque de respect que je n'ai jamais vu ailleurs (je loue des véhicules 2X/an depuis 15 ans). A la réception comme au retour on se fiche de vous et on vous traite comme un chien ! et je suis gentil... Je pourrais écrire une page entière sur mes déboires avec les employés de cette compagnie. L'employé au guichet ne vous écoute pas et après "3h30" d'explications (avec un enfant en bas âge), l'employé devant l'évidence doit admettre qu'il s'est trompé mais il ne s'excuse pas et à même l'air agacé ! Entre temps, il a même été prendre sa pause (30 minutes) et vous laisse poireauté sans vous prévenir... Et pour le retour du véhicule (avec une légère griffe), on vous demande le paiement d'une somme sans aucun justificatif alors qu'une caution a été bloquée. Je demande des explications, la personne me dit : "non" et me tourne le dos. Incroyable du jamais vu... Lamentable tout simplement ! Fuyez malheureux...
About QEEQ: 10.0 /10
Impeccable
Compact | Fiat 500l or similar

Relevant Reviews on Sicily By Car PISA

David A-S

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Economy | Ford Fiesta or similar
Reviewed: Wed, Oct 9, 2019
“Generally very happy, but the car was a bit small”
About Sicily By Car: 8.7 /10
The staff were reasonably friendly at pick-up, probably helped by my being able to speak Italian. The car we received was smaller than anticipated, but it had enough room for us to travel from Pisa Airport to our destination about 2 hours away. The Lancia Ypsilon was very underpowered! Especially going up hills, which often required dropping down 2 or 3 gears to climb!!! On the return, the agent commented that they were unable to check the condition of the car, as it was dirty, and that I would have to take it to a car wash before returning it! The dirt was from 18 days driving around white roads and normal roads in Tuscany during which time we experienced a range of weather conditions from heat to thunderstorms and heavy showers of rain. No mention was made at pick-up about returning the car "washed". Nor have I ever experienced this requirement with any other car hire company at Pisa Airport, or any other airport in Italy, over the past 30 years!
About QEEQ: 10.0 /10

J.Nunn

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Economy | Fiat Panda or similar
Reviewed: Mon, Sep 9, 2019
About Sicily By Car: 9.3 /10
Not particular to Scicily but the pick up process should be quicker if all the conditions have been pre-agreed on line
About QEEQ: 10.0 /10

H.Daans

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Convertible | Fiat 500 Cabrio or similar
Reviewed: Fri, Aug 30, 2019
About Sicily By Car: 8.0 /10
We often use Sicily By Car while we fligh every 3 à 4 weeks to Pisa or Florence.
About QEEQ: 8.0 /10

A.McCarthy

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Intermediate | Ford Focus C-max or similar
Reviewed: Sat, Aug 24, 2019
“Very easy smooth process”
About Sicily By Car: 9.3 /10
The counter staff at the airport were delightful. Warm friendly and helpful and very efficient.
About QEEQ: 10.0 /10

Steve Mullins

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Small SUV | Opel Mokka X or similar
Reviewed: Tue, Jul 23, 2019
“Easy booking process & vfm car, offset by strange excess insurance arrangements & stressy car return”
About Sicily By Car: 7.3 /10
1. The vehicle return process was made exceptionally painful and time consuming in that (a) Pisa airport signage is very poor in terms of guiding you to the car rental return location; and (b) the SicilybyCar return process out in 30C + heat was manned by only one very willing but very very overwhelmed staff member. Tempers were seriously frayed and I’m not sure how the staff member in question was able to remain calm under intense verbal pressure. 2. Found out at check in that the excess elimination insurance that I bought worked in an unusual way in That I would have to pay Sicily by Car up to €1600 and then reclaim that somehow or other from Easyrentcar or the insurer direct. This should be brought out in BOLD type in your terms and conditions as it is most unusual in my frequent experience of renting vehicles
About QEEQ: 10.0 /10

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