“Car” a lot bigger than expected - given a Fiat Ducato (9 seats) rather than the advertised VW Caravelle (7 seats) “or similar”. In my view 9 seaters should be in a different category - unbelievable that something like a Ford Galaxy is in the same set of ACRISS/SIPP codes as a massive Ducato! Asked but they did not have any smaller 7 seater available. Very challenging to drive and park due to the excessive size. Long wait in queue at pickup, but staff friendly and to their credit they didn’t do a hard sell on extra insurance when I explained I already had other excess cover. Also good that they didn’t try the usual hire company trick of trying to charge for spurious damages on drop off (it already had a lot of existing scratches)
“Excellent car hire. Only issue was the pick up at Pisa airport from EuropCar.”
About Keddy by Europcar:8.3/10
Europcar desk at the airport had a queuing system 5hat meant they served their own customers first even when they turned up after our arrival. It wasn’t until I complained that they dealt with my rental.
The drop off in Verona was excellent.
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