カンクン空港—カンクン市街地—ピンクの湖—マヤ遺跡カンクンとバラドゥーリー徳天坑−ホテル区。

La chica del mostrador quevnos atendio un poco malumorada, nos vendio forzozamente un seguro de auto extra que porque el seguro no iva incluido en nuestra reserva con QEEQ.COM

Todo muy bien aunque tubimos que pagar ese seguro extra a un asi el precio es bueno de otra manera ubieramos pagado mucho mas.

Overall, we are satisfied, but the insurance sales pitch took a long time. We repeatedly emphasized that we had already purchased additional insurance, and only then did we get the car.

I told them I had already paid 206 yuan on the car rental website and only needed to pay 115 yuan worth of Mexican pesos at the store, but the staff still charged me 1113 pesos for three days of car rental. They said this is the store policy, so I ended up paying over 200 yuan more. Very dissatisfied. It's better to go directly to the car rental company.

forced to buy insurance!

Mex salesperson, kept telling me that since I purchased insurance through EasyRentCars, I was not insured locally and that I would have to buy insurance through them. I insisted I was already covered, because what I bought from EasyRentCar and due to another travel policy on my Credit card, and they very unwillingly let me leave but only after putting down a very hefty cash deposit which would have been lost if any accidents. It made the experience a pain and I felt like I was being preyed upon. (Even though I spoke Spanish and was very nice to them.)