Pretty good.

Really good. I got a bigger car than expected- Fiat Tipo estate. Easy to find the counter for Alamo - a little bit of a walk to the rentals lot (same for all agencies at Bari except for Sixt which is a tiny bit closer than the rest). Everything was smooth and easy. Drop off was hassle free.

I’ve been very happy with QEEQ and prefer to book my cars this way now. I’d tried to book with Sixt (via QEEQ) and for whatever reason they canceled my reservation. QEEQ called quickly and sorted it out. Quite happy with the customer service.

Compared to the other companies Alamo counter had a very short line and service was very speedy. We were in the car and off on our way very quickly.

Service counter person spoke very quickly, which was unnecessary since there was no cue behind us. Needs to slow down for us tired, disoriented travellers.

Very disappointed that you consider a station wagon and a minivan to be the same class of cars. I booked my car very early to make sure you get it right. If you didn’t have a minivan available you should have given me a better car, not a worse one. I was tired, had three kids with me and no time to argue with the personnel but this is two times that I am renting a car in Italy and I am extremely disappointed with the lack of customer orientation those people have.

Everything was great, I shall use you guys again.

Booked a 7 seater because we are a big family 2 adults 4 children. On arrival I was informed that a 7 seater was not available. Largest vehicle they had was an estate. They advised booking another vehicle however only one adult can drive. Fortunately we were with friends so we were able to do some shuffling about. On returning the vehicle I enquired if there are 7 seater vehicles available and was informed no.