Various upsells and extra charges. Price details were not disclosed in advance. They arbitrarily changed the vehicle type, which is outright deception. I've rented cars abroad many times and have never encountered such service. The staff has a terrible attitude. I recommend everyone to avoid renting from this company!!!

El dependiente trató de venderme servicios que no necesitaba según mi opinión engañosamente

1hr 20 mins in queue, then another 15 mins doing the paperwork. Far too long.

The picture on the website did not reflect the car. I was expecting an Audi A3 saloon but instead Audi A3 compact. I would have preferred to have used the car I was expecting.

Car condition sheet was incorrect - unfortunately I didn't notice this at the time of pickup. Still hoping they don't try and pin the damage on me...

Hard to find as not clear that Budget and Avis were the same thing. Could have been made clear by EasyRentCars.