I had to make a last minute reservation and Green Motion had the best prices available. But, we landed in Orlando airport ~ 5:30 am and had to wait over 30 mins to get the shuttle that would take us to the Green Motion location. At the location, there was only one couple before me in the line but it still took > 20 mins to complete the booking for them. There was a single operator to help people get their cars and she was having technical issues, still the wait seemed really long.
I was told I needed everything. Seemed like I had no option other then to pay.
Ended up paying close to $400 dollars in one day!
for a Nissan Versa....
Was told I needed the Tolls.. which I did not end up using, Was also told I would get refunded for not using, the tolls and if no damages had occurred to the car.. still no refund
Wait time at the counter was ridiculous. Counter staff was rude. Reserved car was not available so we were given an alternate vehicle which was very dirty on the inside but after waiting so long at the counter we took it anyway. Not impressed with green motion at all.
Like: I had booked 9 pm instead of 9 am. Agent was able to adjust my reservation to resolve the problem. Dislike: It was a great experience. There was nothing that I didn't like
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Customer Service
Too much time to get the car
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View more >Dislike: It was a great experience. There was nothing that I didn't like