We called the company for pickup upon arrival at the airport & they said it would be 15 minutes until pick up. Called 20 minutes later. They said the driver was at the airport entrance and would be there in 5 minutes. Waited another 15 minutes and called back again. The guy on the phone claimed he was trying to reach the driver. After an hour and a half wait at the airport we finally paid to take an uber to the location. Once we got there we were informed that we needed to purchase insurance because we didn't have 1 of their 4 authorized carriers. I will take the blame for not reading the fine print, but never did I expect for them to not accept Nation Wide. If you're going for this service don't bother waiting & get your own ride to the pickup location.
They picked us up 45 minutes late. They took us on a minivan to a trailer office. They told me they don't open until 6am and my flight leaves at 730am, so it wouldn't work for us by returning the vehicle, but the most disappointing issue was the insurance. They tell you that your own insurance is not enough and pretty much force you to get their insurance, which janks up the price. Avoid these scammers is my humble advice.
About QEEQ:8.0/10
Great to find the lowest rate, however, I'm in a claim about my last booking, because I ended up not using the reservation that was already paid due to a horrible experience with the rental car place. Let see how it works...
Waited for a long time to get car. My insurance wasn’t accepted so had to pay an additional $14.99 for insurance I did NOT want. Extra fees were racked on that were not mentioned prior to pick up. Left a tablet in the car and they denied it was left in car. Would NOT recommend this car rental to anyone!!!! Very dissatisfied!!! Will not return!!!
“It was the worst rental experience we’ve ever had don’t rent from these people”
About Clubs Car Rental:2.0/10
We waited for almost an hour after we called them just to find out they thought we were in Miami instead of Orlando. So had to send another pick up car a half hour we finally got there to find out they only accept 2 kinds of insurance so we had to buy theirs. Then returning car they found a minuscule scratch that we were charged 250.00 for because there video did not show it even though it only showed up in pictures on certain angles would never rent from them again
“The wait for the shuttle was close to an hour. I became concerned about whether I was being stiffed”
About Clubs Car Rental:7.0/10
The wait for the shuttle was almost an hour. The desk answered the calls at first, then he told me to call the driver, who of course didn't answer. I was concerned after a half an hour about whether I was being stood up and would have to book another car. The seats, front and back were badly stained. I'm lucky I didn't wear dress clothes or have to impress anyone.
I waited 10 minutes for the rental van to pick me up from airport. Had to pay $9.99/day for toll charges even though I was in Ocala for 5 days with no tolls. Rental agency had no maps to get you back to rental location. On arrival at rental location no one was manning the return office. Waited at least 20 minutes for some one to show up.
About QEEQ:8.0/10
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Don't expect an airport pickup
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