The service was okay, and they did try to sell insurance. Just inform the store that you already have insurance via the platform.

The receptionist had a poker face and directly charged my card over $100, not as a deposit but as an expense. I thought it was for the deposit so I gave him my card. When I asked about it, he reluctantly explained it was for the no-full-tank return fee. I insisted that I would return the car with a full tank, but decided not to waste time arguing and just let it go. The most annoying part was that he didn't even mention it before charging me. Thankfully, the rental app had informed me about all other potential fees in advance, so I didn't incur any unexpected costs.

Quick and simple car pickup and return, no excessive upselling

Very convenient

Like: I loved the Kia Sedona!