-カラクムルカラバグ爾—奇琴伊察—カルメン—メキシコのカンクン空港

I had booked a 7-seater Tiguan, but when I arrived, it was unavailable. They offered me a choice between a Suzuki Ertiga and a Kia Rio. Although the Suzuki Ertiga has seven seats, its price is significantly lower than the Tiguan, the car is small and dirty, and it wasn’t even cleaned properly at the time of pickup, requiring a wait. They insisted it was a comparable model, which was perplexing. So, I downgraded to the Kia Rio, which was slightly newer. I ended up spending 1600 per day to rent a compact Kia.

When we arrived, they said there were no cars available, and then took us to another rental company KMG. The car had scratches everywhere, and it was hard to document them all. Later, when returning the car, the young guy claimed that a certain spot was damaged by us, but we were very careful and had no incidents at all. He tried to charge us an extra 200 pesos service fee, which was never mentioned before. They deducted money from my card, and my friend's credit card was also charged, so we paid twice! Please contact me as soon as possible to resolve this.

El precio del alquiler era muy superior al contratado a través de QEEQ porque era obligatorio contratar seguro.

Sería conveniente mostrar el precio final del alquiler. Al recoger el coche te obligaban a contratar su seguro que aumentaba muchísimo el precio

No respetaron el tipo de auto que se reservó y cobraron muchísimo más por la renta de lo que había reservado. Fué un fraude, no vuelvo a hacer reservaciones ni con uds. ni con europcar

Initially wanted to charge a "safety deposit" of 12,000 USD on our American Express Platinum card. No kidding. Then want to charge us $140 extra for LIA coverage. Lists displayed publicly were showing a different price (lol). Agent told us listings were outdated just to have us pay more. We found the listings were perfectly valid, so he made up another excuse (lol). After showing detailed coverage included with the card and losing almost one hour, agent "mysteriously" discovered an insurance package for half the price (he entered manually a 60% discount... which means he knew exactly what he was doing). Borderline scammy. Drop off went super well with a nice lady but pickup left a bitter taste.

Loved it!