オーランドマイアミ−keywestオーランド

The staff at the store was extremely terrible! When I picked up the car, first they told me that the model I booked was too small, and they tricked me into thinking the economy model only had two seats, so I upgraded. Later, I found out that the upgraded Nissan was exactly the same as the economy model I rented a few days ago! Secondly, they made me buy a toll pass, but I didn't need it at all! Thirdly, without consulting me, they bought a full tank of gas for me, knowing full well that I was only renting the car for one day and would never use a full tank! After preparing my receipt, the person hurriedly sent me off and called up the next person in line. I just regret not checking the receipt carefully at the time. It wasn't until I compared it with the receipt from a few days ago that I noticed the issue. This was the worst experience I've had renting a car in the U.S.! I used to trust them and hardly ever checked the receipts. Future renters, make sure to check everything carefully! There are so many traps in the U.S.!

QEEQ forgot to help me with the insurance! I had to pay a high price at the counter for insurance and special airport fees and taxes. The rental company's counter staff were very patient.

Muy buen servicio!!!

Excelente servicio!!!

Like: Staff were super friendly, especially at the car pick up desk. Ms. Julie and Ms. Barbara at the Orlando International Airport car pick up desk went above and beyond to help me out.
Dislike: I had to exchange cars 3 times due to several problems, but finally got a nice car and was my problems were solved.

Like: EVERYTHING
Dislike: PROBLEMS WITH THE INSURANCE