Getting a downgrade was a bit uncomfortable, but everything else was fine. The insurance I bought, which was one level higher than the basic one, had a 500 excess fee that was quite useful.
I picked up the car in Sydney. The rental office was inside the airport, and it was very convenient to find right after getting off the plane. The process was quick, and the service was excellent.
1. Other car rental companies offer free additional drivers if they are family members or spouses, but Thrifty charges extra. We paid over 20 AUD for three days.
2. We booked a sedan Corolla but received a hatchback.
3. Overall, it was acceptable
The cigarette lighter in the originally booked Corolla was broken, making it impossible to charge the navigation device, which was unacceptable. They told me there was a tight supply of cars, and the only one available soon was a Yaris. Although the car was smaller, I couldn't get a refund for the price difference because it was booked through an agent. The price difference wasn't significant, so I accepted it. The car condition was okay, and as long as it's a large rental company, it's usually not a problem.
“The car was excellent, $ saved on thrify price and staff pleasant- perfect”
About Thrifty:10.0/10
The car was excellent, staff pleasant. perfect
About QEEQ:10.0/10
perfect. saved me hundreds $
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