Perfect car and service

Absolutely terrible direction signs for drop-off in Terminal 2 (instead of Terminal 1). I did a few laps looking for a ride.

clean and new vehicle

speed efficense and insurance works very well

Very easy pick up/return would probably use again

Everything was fine

I booked a 7 seater car as I had 6 people in our party. I was given a long wheel base 9 seater mini bus. As soon as I drove it it was clear that the brakes needed repairing. I went straight back into the office but the representative had gone and closed up. I phoned the next day but no answer and finally got through the following day and returned the vehicle, not for a 7 seater as booked but another large minbus. Where we were staying in Rome this was a real problem as we couldnt get the van on the driveway. Please, if someone books a people carrier can you not give them a large bus which struggles to park or get down very narrow lanes. Thank you

Good

Like: Nice and brand new car. Logic of truck s strange.
Dislike: Child seat is quite overpriced. Getting a car took forever, over an hour, though there was no queue and car was prebooked.