Absolute terrible - nobody showed up with the rented car at Izmir airport.

Since it's a small company without a storefront, there was no queue. I received one-on-one dedicated service. The only minor issue was a discussion over currency conversion fees when paying, but everything else was satisfactory.

Car pick-up was easy and straightforward. A company representative met us at the arrivals hall and took us directly to the parking lot opposite. After verifying and inspecting the car, we received the keys. No unnecessary questions or explanations about operating the vehicle. They just informed us that the car had no gas and could only drive for about 10 kilometers. We also had to pay the parking fee ourselves when leaving the lot. I asked the parking attendant where the nearest gas station was, but he didn't speak English. Without further ado, I drove out of the airport, avoiding highways and overpasses, sticking to surface roads to find a gas station. I stopped on the side of the road and flagged down a taxi to ask the driver. He didn't know either. Just when I was about to despair, a passenger in the taxi told me to follow him. People in Islamic countries are actually very friendly, haha.

It's a small company without an office at the airport. They were supposed to pick me up at the arrival hall, but I waited for an hour. The car had many small scratches, and during the inspection, they said it was fine but did not document it. The most unacceptable part was that they charged over 500 RMB on my credit card without any explanation. Up until now, there's been no clarification. Zuzuche is helping me investigate this matter. I hope Zuzuche can be effective and not just good at collecting money!

I reserved an automatic car, but they said it was broken and only had manual cars available. The rental company's location is at the airport, which is far from downtown.

Fueron muy correctos. En el mostrador intentaron ofrecerme nuevos seguros a los ya contratados, pero eran los mismos, les mostré la copia de todo y ya no hubo problemas. Nos trajeron y llevaron al aeropuerto rápido. Muchas gracias

Deberían enviar a las empresas de alquiler los seguros que ya están contratados y no tener que mirar con lupa lo que está contratado y lo que te ofrecen para obtener más ingresos.