We received a free upgrade. The staff member (Lake) at Cairns pick up was fantastic; brilliant customer service. No hard sell on extras etc, explained everything thoroughly, very friendly.
I picked up the car in downtown Melbourne. The young man kept trying to upsell me to a hybrid Camry for nearly double the price. I told him I already drive a hybrid in my home country and that the Cruze would be fine. Despite that, he insisted on giving me the keys to experience it. Do I really seem that naive? The Cruze's condition was good, everything you need is there, and with just 40,000 km on the odometer, it still felt relatively new.
Great! Got an upgraded car! No extra charge for an additional driver! Probably because we bought full insurance! They didn't even check the car when we returned it!
About QEEQ:8.0/10
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