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Live chat Email us Service Code: 7237486312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7237486312
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Rubbish, car below standard

Reviewed: Mon, May 30, 2022
About Budget: 3.0 /10
The car was not clean and damaged. I tried calling budget many times during my holiday, taking time out of my holiday time holding on the phone and getting no answer to notify them of all damage to the car . Emailed and no response. Received paperwork at drop off to say everything ok, and then on returning home checked my statement to see that I have been charged £211.00 Your help in this matter would be very much appreciated
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Our after sale team is working on your case now. Once there is any update, they will keep you informed. Thank you for your understanding and patience.
Compact | Ford Focus or similar

Relevant Reviews on Budget Orlando International Airport

D.Gowens

View more >
Intermediate | Hyundai Elantra or similar
Reviewed: Tue, Apr 26, 2022
“Disappointing”
About Budget: 6.0 /10
Budget staff must be on some sort of bonus to up sell the "pay for your gas now" and "sun pass" options, the tuts and looks of disbelief, including rolling eyes, and shaking head, at the fact I did not want to pay for these was really over the top... The car turned out to be marked all over and the seats stained inside, the guy at the booth just shrugged his shoulders. Seems like the price of car hire has shot up but the standards have really dropped.

J.Taylor

View more >
Full Size Van | Dodge Grand Caravan or similar
Reviewed: Mon, Apr 11, 2022
“Generally very good with the exception of trying to claim back the expense of purchasing a tyre”
About Budget: 10.0 /10
Waited over an hour to pick up car as they were so busy. We had to replace a tyre whilst using it. Customer service said to pay for it and claim back from returns desk - we were then informed that that wasn’t the correct way to have done it because we were from the UK, so they couldn’t do a refund at the time as they would need their main office staff to sort it out. So, at the moment we are $189 out of pocket awaiting a refund hopefully
About QEEQ: 10.0 /10
Booking with QEEQ was very easy and competitively priced especially with the diamond club

B.CRITCHFIELD

View more >
Medium SUV | Ford Edge or similar
Reviewed: Tue, Dec 7, 2021
“Great experience”
About Budget: 10.0 /10
Got free upgrade to a mini van couldn’t fault my experience with QEEQ will definitely book with again.
About QEEQ: 10.0 /10
Price was a lot lower than booking direct will definitely give QEEQ the first opportunity to get my custom next time .

I.Burrell

View more >
Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Nov 25, 2021
“Frustrating and painful but eventually OK”
About Budget: 9.0 /10
Orlando Counter staff very good. Helpful without pushing additional insurance upgrade. Budget Customer Services poor, not helpful with late pick up issue and responding to first email sent taking no notice of latest or last email. Orlando manager excellent and resolved issue that customer service center could not manage to do. I have used Budget previously and will do so again. Highly recommended.
About QEEQ: 9.0 /10
Booking was easy. Issue with flight cancellation and late pick up (24hours later) not resolved. QEEQ and Budget Customer Services both said they could not resolve and to go back to the other party. Leaving me with having to cancel and rebook at a significantly higher last minute rate. A higher rate to lose one days rental and pay over twice the price for the convenience of a late booking. Not good. I will use QEEQ again as they did try their best

S.Ward

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Compact | Ford Focus or similar
Reviewed: Sun, Nov 21, 2021
“disappointing budget added unnecessary charges despite me telling them I had full insurance”
About Budget: 8.0 /10
Good until I read the fine detail after collecting the car. Without any discussion /agreement the desk person applied a charge of $9.95 per day for personal accident cover-which I had already purchased via QEEQ /AXA. My total charge was 165.20 including 99.5 USD for this insurance which I did not need /agree to - I am seeking a refund of this
About QEEQ: 10.0 /10

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